Use cases / Support
Support
Answer support emails from a knowledge base with Gmail, an agent and Pinecone
As part of his n8n learning, this builder connected Gmail to an AI agent backed by a Pinecone vector store. Incoming support emails get answered from the indexed knowledge base.
- Tool
- n8n + AI agent + Pinecone
- Source
- @hasnain_khwn on X
- Source date
Credit: this use case was shared by @hasnain_khwn on X. Summary written by Kitbox; see the original for full details.
Try it yourself
Our own starter prompt. Fill in the brackets, then paste it into n8n or your agent of choice.
Starter prompt
Design an n8n workflow that reads new emails in my support inbox, searches my help docs in a vector database for the best matching passages, and drafts a reply that cites them. Save the drafts for my review instead of sending them. List every node and its settings.
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